Frequently
asked questions

You earn rewards every time you swipe your Money Credit Card. You get:

• 3% back for online purchases at Game, DionWired, Makro and Builders
• 2% back for in-store purchases at Game, DionWired, Makro, Builders and Cambridge Food
• 1% back for all other purchases

Every quarter we will pay your cash back reward onto your Money Credit Card. This amount will be reflected on your statement.

You can apply for a Money Credit Card at selected Game, DionWired, Makro or Builders stores nationwide or click here.

Once your application has been approved, we will courier your card to you within 5-7 working days.

Upon receipt of your Money Credit Card, call us on 0861 555 997 to activate your card.

You’ll need your Id Number and account/card number. The call centre agent will perform a security check. If successful, your card will be activated and you will receive an SMS containing your PIN details.

Please call us on 0861 555 997 for lost/stolen or replacement cards.

To apply for a Money Credit Card, you must:

• Be 18 years or older
• Have a valid SA ID or Drivers Licence
• Have a bank account
• Be employed and earn R 3000 or more per month
• You will be required to provide proof of income documentation

You can pay your Money Credit Card via EFT or Debit Order. To arrange for a Debit Order call us on 0861 555 997. See below for EFT Banking Details:

Bank: Mercantile Bank
Account Number: enter account number on back of card
Account Name: Customer name and Surname
Beneficiary: Customer name and Surname

Give us a call on 0861 555 997 and we will try to assist you in finding a solution that meets your needs.

You will receive your statement monthly by email and is also available for download on the Money Credit app.

You can download the APP from your iOS or Android APP stores

You can manage your account by:

• checking available credit
• downloading statements
• viewing your favourite retailers deals and promotions
• view latest transactions
• request a card block

For your protection, your card includes Customer Protection Insurance*, underwritten by Guardrisk Insurance Company Limited*, covering the following:

• Death Cover – Covers your full outstanding balance
• Permanent Disability – Covers your full outstanding balance
• Temporary Disability – Covers up to 12 months’ instalments
• Loss of Income – Covers up to 12 months’ instalments

*Cover underwritten by Guardrisk Insurance Company Limited, and Gaurdrisk Life Limited, Centriq Life Limited, 1Life Insurance Limited, authorised Financial Services Providers.